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Mattamy Homes COVID-19 Statement

Categories: Mattamy Homes, News | Posted: March 15, 2020

See Article posted on MattamyHomes.com

Updated March 18, 2020:

Effective March 18th, Mattamy Homes US has made the decision to conduct all customer-facing meetings to be by appointment only.

During this time, we will be taking specific measures to ensure the health and well-being of all our employees, customers and business partners. For the health and safety of everyone, we are asking you to contact us via email, phone or virtual communication. We are committed to serve our customers the best we can during this difficult time.

Thank you for your patience and understanding as we work to provide you with the best homeowner experience while maintaining a safe environment.


Mattamy Homes is closely monitoring the risks associated with the coronavirus (COVID-19), and we are taking the responsible and necessary precautionary measures to protect the health and well-being of our employees, customers and other stakeholders. We continue to closely monitor and gather data on this rapidly changing situation from official sources such as The World Health Organization (WHO), Health Canada and the US Centers for Disease Control and Prevention (CDC):

Mattamy Homes staff are following these precautions, and we encourage you to as well:

  • Be vigilant with hygiene practices: wash hands frequently, cover coughs or sneezes, frequently clean and disinfect shared and frequently touched objects and surfaces, avoid contact with sick people.
  • Our employees have been instructed to stay home if they are feeling unwell.
  • Our employees have been given instructions if they have recently returned from travel abroad, including to self-isolate if they are returning from a designated COVID-19 affected area (we do not currently have anyone in this situation).
  • All work-related travel outside of normal travel within local operations has been suspended.
  • For everyone’s comfort, we are requiring that our employees practice Social Distancing and have implemented “handshake-free” zones at all meetings and gatherings. Please expect alternate forms of greetings from our staff.

For the health and safety of our customers, employees, and trade partners, we are asking all visitors to any Mattamy location (e.g., office, model home, sales center, construction sites) to advise the proper Mattamy representative (i.e., the person you have been dealing with or the location’s general contact) with a phone call or email if they meet any of the following, commonly cited conditions.

  • Have you or anyone in your household returned from any of the following countries within the last 14 days: China, Iran, Italy, South Korea, France, Germany, Japan or Spain?
  • Have you had close contact with or cared for someone diagnosed with COVID-19 within the last 14 days?
  • Have you experienced any cold- or flu-like symptoms in the last 14 days? (including fever, cough, sore throat, respiratory illness, difficulty breathing) or do you have any underlying medical conditions?

Anyone who answers “yes” to these questions is asked to contact the proper Mattamy representative immediately so that we can discuss alternate arrangements/the best approach to any upcoming meetings.

Thank you for your patience and understanding as we work to provide you with the best homeowner experience while maintaining a safe environment.

Sincerely,

Mattamy Homes

 

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