Privacy Policy

Privacy Policy Last updated: October 10, 2017

Royal Oaks Homes ("us", "we", or "our") operates www.royaloakshomes.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email, address, and other information ("Personal Information").

We collect information from you when you register on our site or at a Royal Oaks community, subscribe to a newsletter, respond to a survey, fill out a form, Use Live Chat or enter information on our site. By using the Site, you agree to the collection and use of information in accordance with this policy.

How do we use your information?

We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To ask for ratings and reviews of services or products
  • To follow up with them after correspondence (live chat, email or phone inquiries)

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics, Google Adwords, and Facebook Ads that collect, monitor and analyze this data. We also use this data to serve you ads based on the data we collect. We may show you ads on Google, Facebook, and other online websites as long as your cookies are turned on.  To opt out of this data collection on third party websites, view our section on cookies below.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that we feel applies to you. At any time you are able to opt out of this by unsubscribing to our emails or contacting us at info@royaloakshomes.com

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

To disable cookies in your browser, go to your browser's settings and turn off cookies. In Google, you can visit your Ad Settings to manage this.

Security

The security of your Personal Information is very important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of October 6, 2017 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Royal Oaks Homes
1210 Trinity Drive
Cary, NC 27513
info@royaloakshomes.com
888-677-1502

Last Edited on 2017-10-10